THMotorsports Autoplicity Held my money and returned item for months Internet

 I have many complaints about autoplicity.com. First, I was told my order would be shipped within a certain amount of days. It, of course, came much later. And the only way to get any information about a delay that occurs or something out of the ordinary is to contact them. When I got my package it turned out to be the wrong part. So I shipped it back and called them to get the return process going. They received the item on 11/9/15. I finally received an email on 12/7/15 after two phone calls. That email stated that my refund would be completed within one to three business days. LIE. TOTAL LIE. After about a week I make another phone call and was told that my refund should show up in my account any day. Another week goes by and I have to call again. This time I'm told they will look into it and get back to me. I finally get my next email on 12/30/15 and this one stated "The original transaction is too old to refund via the payment gateway. We will instead issue a check to the billing address provided with the order. Kindly allow 7-10 business days for you to get it as it will be coming regular mail."

So I made another call today (12/31/15) and the only thing that was said was "sorry". I can honestly say this is by far and away one of the absolute worst companies I have ever dealt with. If you buy something from the store you take it back and five minutes later you're out the door with your money back. I understand dealing with the mail it's certainly going to take longer. However, TWO MONTHS is beyond rediculous. If they had any decency they would've overnighted the check just to somewhat make up for their mistakes. But no. They sent it the slowest and cheapest way possible. If it hadn't been for me keeping up with my return I truly believe they never would have returned my money at all. I'll give them one more week before I contact the Better Business Bureau. So DO NOT do business with this company. They are untrustworthy, liars, and con-artists. Me and everyone I know (including social media) will never do business with this company again. If they were the only ones carrying a part for my vehicle I'd sell my vehicle before I purchased anything from Autoplicity or THMotorsports.