Thomasville Home Furnishings Delivered Damaged Furniture, Would Not Correct Problem, Read Fine Print of Contract When Purchasing Jacksonville, Florida

I too have had a similar bad experience with Thomasville Furniture and Home Furnishings in Jacksonville, FL and also with Doug Crede. It's interesting to my Checkeredfever how the person who did the rebuttal framed the response. This is obviously Thomasville themselves or a company they have hired to do rebuttals each time they rip-off someone. Come on, who can wait three hours in the middle of the day for a company to come out and fix a piece of furniture. You can't do that after 6 pm or on Saturday? Nice try and attempting to fix your mistake Thomasville but I too was mistreated by Doug Crede at Thomasville Home Furnishings in Jacksonville, FL. Doug angles for the sale and in my opinion doesn't care what happens after that. I bought a dining table that was flawed in three places and one of the spots was a deep gash in the wood. Their answer was to have putty put in an $8,000 table and take a wood grain pen and cover it up. That's what you agree to when purchase from Thomasville. When sign the receipt you're agreeing if the furniture is damaged that you will let them fix it. No refund, no compensation, no replacement of the furniture, and all for $8,000?

Nice try on the rebuttal Doug, Thomasville, of the marketing rebuttal company. Anyone considering Thomasville should Google "Thomasville Furniture Rip-off" of "Thomasville Furniture Scam" to see the thousands of complaints out there. I guess in Jacksonville, FL we're just lucky to have one of the worst Thomasville's around and Doug Crede.

I too have had a similar bad experience with Thomasville Furniture and Home Furnishings in Jacksonville, FL and also with Doug Crede. It's interesting to my Checkeredfever how the person who did the rebuttal framed the response. This is obviously Thomasville themselves or a company they have hired to do rebuttals each time they rip-off someone. Come on, who can wait three hours in the middle of the day for a company to come out and fix a piece of furniture. You can't do that after 6 pm or on Saturday? Nice try and attempting to fix your mistake Thomasville but I too was mistreated by Doug Crede at Thomasville Home Furnishings in Jacksonville, FL. Doug angles for the sale and in my opinion doesn't care what happens after that. I bought a dining table that was flawed in three places and one of the spots was a deep gash in the wood. Their answer was to have putty put in an $8,000 table and take a wood grain pen and cover it up. That's what you agree to when purchase from Thomasville. When sign the receipt you're agreeing if the furniture is damaged that you will let them fix it. No refund, no compensation, no replacement of the furniture, and all for $8,000?

Nice try on the rebuttal Doug, Thomasville, of the marketing rebuttal company. Anyone considering Thomasville should Google "Thomasville Furniture Rip-off" of "Thomasville Furniture Scam" to see the thousands of complaints out there. I guess in Jacksonville, FL we're just lucky to have one of the worst Thomasville's around and Doug Crede.

You ordered very expensive CUSTOM furniture, so yes it is going to take a while to fill the order, and 6 weeks is not out of the ordinary.  In fact if you read some reports from other companies that is a very short time.

There is damage to a piece, granted that is not good but errors happen.  So it matters how they solve the problem, but it takes the consumer to allow them to solve it as well.  You call them up and they ask you what 3 hour window works.  But you are so busy that you are never home for more than 3 hours so you complain right away.  Later you then ask what they were going to do for you.  They told you..they wanted to send a repair person out, just because you don't like the fact that you had to wait around for 3 hours does not make it a ripoff.  In fact it seems quite reasonable.  Now, if you had scheduled them and they didn't come out, or refused to repair it then you may have a valid complaint.  But based on what you wrote here the only one who seems unreasonable is you. 

But the best line is that you now expect compensation for your waisted time.