Complaint Review: Thornton Cable - Thorton, CO Colorado
- Thornton Cable 871 Thornton Parkway Thorton, CO, Colorado USA
- Phone: 303-495-3192
- Web: settoconvertorbox.com
- Category: Cable Companies
Thornton Cable Cableboxesand modemssettoconvertor.com Don't do business with this company Thorton, CO Colorado
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I found this company about purchasing a cable box so I could eliminate renting one from Spectrum. A guy named Jay answered the phone. He asked what cable company I had. After a lengthy conversation with Jay about how bad the cable companies are, he suggested I purchase a Motorola DCH3416.
He asked about how many boxes I currently rent. After telling him 3 he immediately tried the sell me 3 boxes. I told him that I would buy one and if it worked, I would purchase 2 more. He told me to get a cable card from Spectrum and call him the minute I got the new box and he would walk me through the setup. He gave me his cell phone number and told me to leave a message and he would call right back.
I got the cable card and a few days later the new box arrived. I called Jay and left a message and he called me right back. I installed the cable card. Jay called Spectrum and in a few minutes I was using the new box. At that time, I purchased 2 more boxes. What I thought was weird, I had to make both purchases as a check over the phone even though the website said they took credit cards.
It took forever to get the two boxes. I did not get them until I left a message saying I would write nasty stuff on the internet if I did not receive the boxes. They immediately shipped and I was able to track them using the Fedex website. I finally got the two boxes over a month after I purchased them.
Jay had told me to call him and he would show me how to copy the cable card I had and we could get the two boxes setup. I have called and left messages and he has yet to call me back. So I have two boxes that are useless to me.I have been more than patient with him. I just left him another message. I told him that before I put this on the web he had one more (and last chance) to call me back.
I will wait for a little while for him to call me back. If he doesn't call back I will do what I told him I would do. I would suggest you don't do business with this crook. He is real talker and does not do what he says.
This report was posted on Ripoff Report on 10/13/2017 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thornton-cable/thorton-co-colorado/thornton-cable-cableboxesand-modemssettoconvertorcom-dont-do-business-with-this-company-1406110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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