Complaint Review: Thunder Camera - Kings New York
- Thunder Camera P.O. BOX 40477 Kings, New York United States of America
- Phone: 1-877-888-5390
- Web: thunder camera.com
- Category: Cameras & Video
Thunder Camera TC ELECTRONICS called thursday,cancelled next day, too late to cancell, already shipped, no return policy, order was done on phone Kings, New York
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I ordered this camera on the phone at 4:30 P.M on 3-24-2011. I called the very next day to cancell the
order. ( There phone hours stated they took phone calls starting at 9:30 AM. No answer until 10:00 AM
at which time I was told the camera had already shipped at 7:30 that morning. Next I recieved the 1st
of 2 e-mails. In the 1st e-mail it said by special ordering this, it was a final sale purchase with no refund.
6 days later I recieved the 2nd e-mail stating that it had shipped. The following day it showed up UPS
( 3-31-11 ) and my wife refused to sign for it. In their 2nd e-mail it went over the same thing again,
all sales final. I had called my C.C. company when this 1st happened and they credited my account.
Refused packages were to lose S&H plus insurance and a restocking fee on 1st e-mail of 15%, 2nd e-
mail 10%. I do not know how this is going to end but I read about you trying to put this type of
business out of business by reporting it. So here I am. I hope you put them out of business. They never
once said anything on the phone about this being a final purchase product and that I could not return or
cancel. And then shipping the camera 6 days after they said it was already shipped. Tom
Holland MI.
This report was posted on Ripoff Report on 03/31/2011 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thunder-camera/kings-new-york-11204/thunder-camera-tc-electronics-called-thursdaycancelled-next-day-too-late-to-cancell-alr-712507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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