Complaint Review: Ticketbust.com - Internet Internet
- Ticketbust.com Ticketbust.com Internet United States of America
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- Category: Lawyers
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I found Ticketbust online and decided to try it for a red light ticket. I called and gave them my info over the phone and they emailed me forms to overnight mail them.
I was notified that in my first trial I had been found guilty. I called them for my refund and they told me that they would file an appeal for me. I found out later that that meant I had to go to court myself. When I called them back to ask what a should present in court, they said they would email some info. After several calls and weeks of waiting, I finally got an email telling me things like dress appropriately, don't be late, and they have to PROVE it was you in the car. Well duh! I never was able to see what they sent to the first trial but with crack legal advice like that it's no wonder I lost.
I then called them back after being found guilty again to inquire about my refund. No problem they said -fill out this form and send it back. I sent the form in and after some time received a form letter saying I did not qualify for the refund because my request was not timely (I guess timeliness only goes one way) - I was 5 days over the 10 day deadline they hadn't mentioned to me on the phone. They had also checked they box indicating that I had not sent the original request in 14 days before the trial (which is why they had me overnight mail it to them.) I realized as I looked at the form letter with 10 boxes for them to check why you didn't qualify that they really have no intention of ever honoring their refund and that I had gotten absolutely nothing for my $250.
This report was posted on Ripoff Report on 09/17/2009 06:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ticketbustcom/internet/ticketbustcom-rip-off-internet-496645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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