Report: #1413852

Complaint Review: Ticketzoom - Calabasas California

  • Submitted:
  • Updated:
  • Reported By: Annette — Woodland California United States
  • Ticketzoom 23679 Calabasas Rd, #347 Calabasas, California United States

Ticketzoom Deceptive online terms and agreement Calabasas California

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I had purchased Tom Jones tickets for the Masonic in SF for September 26, 2017, which was postponed until May 29, 2018, 8 months later which is unreasonable! This postponement won't work since it was a surprise for my mom, who is 86 and healthy now but don't know about how her health will be in May 2018, and it is no longer a surprise. I can't go in May 2018 since this is the busy time for my work. When I contacted customer service, they said there were no refunds if postponed and it is in the online terms and agreement, eight pages of fine print! I don't even remember clicking the small I agree box!

Their customer service is rude, flippant and useless. They have six months to resell the tickets but they would rather screw me out of my money. They are a shady operation! 

This report was posted on Ripoff Report on 11/28/2017 10:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ticketzoom/calabasas-california-91302-1502/ticketzoom-deceptive-online-terms-and-agreement-calabasas-california-1413852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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