Complaint Review: Tiger Direct, On-Rebate, X2-gen - Miami Florida
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- Author Confirmed
- Tiger Direct, On-Rebate, X2-gen 7795 W Flagler St. Suite 35 Miami, Florida U.S.A.
- Phone: 800-800-8300
- Web:
- Category: E-trade
Tiger Direct, On-Rebate, X2-gen Fraudulent rebate offer Miami Florida
*UPDATE Employee: Help with your rebate
*Author of original report: One further step
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After jumping through ridiculously complex hoops (involving both web-mail and US Mail), and submitting all ridiculous documents within difficult time-frames, I got an e-mail from On-Rebate that I had sucessfully completed the rebate process.
Quite awhile later I was e-mailed that the rebate was denied by the manufacturer because the serial number of the monitor was wrong. Well, it's the serial number that is engraved in the nameplate of the monitor I got from Tiger-Direct, so I gave up with the full realization that this was a fraudulent offer from the get-go. On-Rebate generously offered to let me jump through a bunch of new hoops -- they must think I'm stupid. What were they going to have me do? Have a different nameplate engraved for the monitor?
I filed a report with the Federal Trade Commission and got a "case number" -- I don't really expect anything to come from it, but if enough complaints come in against a given entity, I'm sure they take some sort of action. I sent a letter to the Dade County district attorney, but got no response. My guess is that Miami and Florida in general are probably save havens for fraudulent businesses -- there certainly seem to be a lot of them located there, and, as I mentioned, the district attorney seems to have no interest in learning of fraudulent activity going on in his juristiction.
So, I'll never again buy from Tiger Direct. For that matter, I'm very biased against buying anything from anyone in Florida. Lessen learned! Move on!
Dennis
San Leandro, California
U.S.A.
This report was posted on Ripoff Report on 06/11/2006 02:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct-on-rebate-x2-gen/miami-florida-33144/tiger-direct-on-rebate-x2-gen-fraudulent-rebate-offer-miami-florida-195920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Help with your rebate
AUTHOR: Alex - (U.S.A.)
SUBMITTED: Wednesday, November 07, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response
#1 Author of original report
One further step
AUTHOR: Dennis - (U.S.A.)
SUBMITTED: Tuesday, June 13, 2006
I've decided to waste a little more time on this fraud. Since TigerDirect/On-Rebate require that part of the rebate process be sent by US Mail (in fact I sent by certified mail), I have decided to copy all documents and subsequent e-mail correspondence and send it to the US Postal Inspectors to see if they will investigate and prosecute them for mail fraud.
I think this may prove to be the most effective remedy to put these people out of business. I've heard the Postal Inspectors are slow, but tenacious. I don't care about the $75 anymore. I've given that up for lost. But I really would like to see these people prosecuted. I'm sure all on-line suppliers would take note and clean up their act to the extent that they might employ some of the same fraudulent methods as TigerDirect and On-Rebate.
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