Complaint Review: Tiger Direct - On-Rebate.com - Miami Florida
- Tiger Direct - On-Rebate.com 7795 W Flagler St. Suite 35 Miami, Florida U.S.A.
- Phone: 800-888-6111
- Web:
- Category: Computer Dealers
Tiger Direct Company is comitting rebate fraud with On-Rebate.com Miami Florida
*UPDATE Employee: Help with your rebate
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Purchased Video Card from TigerDirect.com on 7/17/2006 filled out rebate at On-Rebate.com and printed the rebate registration form, addressed envelope and enclosed signed rebate form, orginal UPC/Barcode label and copy of original invoice. Made copies of all paper work and mailed to On-Rebate Client: Joy Systems Inc. US P.O.Box 3028 Miami, FL 33144
4 1/2 Month wait and no rebate!
On 12/1/2006 went to On-Rebate.com to check status of rebate
tracking JF94RSBY7HBYRTK5 Status as follows:
User applied for On-Rebate 7/19/2006
Email was sent for cofirmation 7/19/2006
Email was confirmed by the user 7/19/2006
Printed out the rebate registration,
awaiting receipt of documentation 7/19/2006
The Rebate was accepted 8/21/2006
12/1/2006 Called TigerDirect and was told check should be mailed within two weeks.
5 3/4 Month wait and no rebate!
On 1/10/2007 went to On-Rebate.com to check status of rebate and status was same as on 12/1/2006
REBATE WAS ACCEPTED 8/21/2006
Called TigerDirect 800 888-6111 Customer Service (LOL) and was on hold for 1 hour and then Customer Service told me that tiger direct does not have anything to do with rebate and I would have to talk to On-Rebate about the rebate and then gave me their phone #.
I call the phone # and their was no option which would allow me to talk to another person.
So to sum up, I was promised the rebate amount in 8-10 weeks if I did everything perfectly. My rebate was accepted on 8/21/2006 and I have wait just short of 6 months and STILL NO CHECK. TigerDirect and On-Rebate I believe are comitting fraud!
DO NOT BUY FROM TIGER DIRECT if a rebate is involved.
Thomas
Morris, Illinois
U.S.A.
This report was posted on Ripoff Report on 01/10/2007 09:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct-on-rebatecom/miami-florida-33144/tiger-direct-company-is-comitting-rebate-fraud-with-on-rebatecom-miami-florida-229863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 UPDATE Employee
Help with your rebate
AUTHOR: Alex - (U.S.A.)
SUBMITTED: Monday, June 25, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to achieving a resolution for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response


Advertisers above have met our
strict standards for business conduct.