Report: #1277094

Complaint Review: Tim and Julie Harris - Internet

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Submitted: Wed, December 30, 2015
Updated: Wed, December 30, 2015
Reported By: Nattalie — Berkeley Lake Georgia USA

Author Confirmed

Why?

Tim and Julie Harris Internet USA

Phone: 866-422-9497
Web: http://timandjulieharris.com/
Category: Realtors

Tim and Julie Harris Real Estate Coaching, Real Estate Coaching & Training Las Vegas Nevada

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In November, I signed up for the Tim and Julie Harris REO Certification. I discovered that my Company Better Homes and Gardens Real Estate offered a MUCH better program. My back office does not allow me to cancel the subscription. It took a moment, to get my request delivered. I called the number on the website, and I got their voice mail. On december 21st, I sent an email to the company requesting they cancel my subscription. I also request that my credit card company not process the upcoming payment.

Today, I notice that the account has not been cancled and they processed a payment for $97. I sent a second email (see below). I received the following reply from Sarah Broadhurst with tim and julie harris. com.:

This company promise satisfaction gurantee. I 'am not satisfied, and I want my refund!!!

Sarah Broadhurst [sarah@timandjulieharris.com]

Actions

To: Nattalie Rush

Wednesday, December 30, 2015 3:17 PM

Retention Policy: 3 Year Delete - Inbox (3 Years) Expires: 12/29/2018

You replied on 12/30/2015 3:39 PM.

Hi Nattalie,

I called you after your previous email letting you know your account was cancelled.

There will not be a refund for previous charges. If you would like to discuss it you

can reach me at 860-231-1557.

On Wed, Dec 30, 2015 at 3:11 PM, Nattalie Rush <noreply@formresponse.com> wrote:

Your Name	Nattalie
Your E-mail Address
Phone Number
Your Message	I contacted you on 12/21/2015, this is my second email. I requested you cancel my subscription. I am not happy with the product. Please cancel my subscription and refund my payments.

This report was posted on Ripoff Report on 12/30/2015 01:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tim-and-julie-harris/internet/tim-and-julie-harris-real-estate-coaching-real-estate-coaching-training-las-vegas-neva-1277094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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