Complaint Review: Tim Walters Room Store Customer Service MGR - Mesa Arizona
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- Author Confirmed
- Tim Walters Room Store Customer Service MGR Alma School Road, Mesa, AZ Mesa, Arizona U.S.A.
- Phone: 602-268-1111
- Web:
- Category: Kitchens
Tim Walters Room Store Customer Service MGR Room Store, Mesa, AZ - Tim Walters "snake" Mesa Arizona
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We ordered a special order tables and chairs from the Room Store at Fiesta Roomstore. Since receiving it we had contacted them numerous times to repair or correct the warping of our table. No one called us back. Last week my husband called the Roomstore about the warranty issue and was told that Tim Walters (the highest up manager), would call us on Wednesday. So we called Friday after no response. Tim Walters called me and said quote "This is Tim Walters from the Roomstore. Go ahead and call the BBB and the News media on me. I DON'T CARE!! I will do nothing for you." And like a squimmish little no backbone baby "hung-up." I have a warranty on my table and it MUST be honored. Then I was told by the other Roomstore (Superstition) that Tim IS NOT the manager - but only a customer service Leader. He refused to take my calll or make restitution on my warranty. I will also be contacting an attorney - he will HONOR MY WARRANTY. Tim I hope you have a good attorney.
Dj
Mesa, Arizona
U.S.A.
This report was posted on Ripoff Report on 09/14/2007 02:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tim-walters-room-store-customer-service-mgr/mesa-arizona/tim-walters-room-store-customer-service-mgr-room-store-mesa-az-tim-walters-snake-mes-274560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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