Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #268409

Complaint Review: TIME LIFE U.S. - Nationwide

  • Submitted:
  • Updated:
  • Reported By: MARSHALL Illinois
  • Author Confirmed What's this?
  • Why?
  • TIME LIFE U.S. www.timelife.com Nationwide U.S.A.

TIME LIFE U.S. COMPUTER GLITCH ripoff Houston Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Was online checking bank balance on 8/15/07 and saw there was a pending debit card transaction from Time Life U.S. for $24.98. knowing that I had not ordered anything from this company for over 3 years, I called the bank first, then Time Life U.S. customer service rep from Time Life told me there had been a recent major upgrade to their computer systems, and due to a "glitch" in the upgrade the system was automatically billing past customers for the amount of their last order!!

This was happening to literally thousands upon thousands of past customers, and the merchandise was being shipped!

After much discussion, I was told the merchandise would be stopped, and the transaction cancelled, and the pending charge would be reversed and disappear from my bank statement. The customer service rep told me they had been getting hundreds of calls from customers about this matter.

I strongly urge everyone that if you have bought anything from Time Life in the past to carefully check your bank statements and credit card statements for unauthorized charges.

John
MARSHALL, Illinois
U.S.A.

This report was posted on Ripoff Report on 08/18/2007 03:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/time-life-us/nationwide/time-life-us-computer-glitch-ripoff-houston-texas-268409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now