Complaint Review: Time Masters Distribution, Inc. - Huntington Beach California
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- Author Not Confirmed
- Time Masters Distribution, Inc. 8554 Hamilton Avenue Huntington Beach, California United States of America
- Phone: 714-960-0119
- Web: http://www.casiosalesandservice.com
- Category: Advertising / Deceptive
Time Masters Distribution, Inc. False Avertisement , Poor Customer Service, Selling Inferior Item not as Pictured. Huntington Beach, California
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I was looking to buy an Original Casio Triple Sensor watchband replacement. I found the website TimeMasters Distribution Inc. The website shows a photo of an Original Casio Triple Sensor replacement watchband. So, I ordered the watchband.
After 10 days, I received the watchband. BIG Surprise. The watchband was Generic. The band had no Casio markings as shown in the photo on the website, NO Pro Trek logo, NO Iluminator logo, nothing.
I called the company to find out what went wrong and how I could get the watchband I ordered. The first costumer service representative had a bad attitude. He was impossible to talk too. So I asked to speak with a supervisor.
The supervisor told me he would "make me a favor" by sending me the most closely resembling watchband. I told the supervisor he was not doing me any favors since his company didn't send the item that was pictured on the website. The supervisor said they were out of the watchband.
After talking several minutes with the supervisor and getting nowhere, he asked what else he could do for me. I said first they should pull the photo off the webpage because it's false advertisement. Second, I said they needed to improve there customer service.
This report was posted on Ripoff Report on 02/28/2012 05:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/time-masters-distribution-inc/huntington-beach-california-92646/time-masters-distribution-inc-false-avertisement-poor-customer-service-selling-infer-846174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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