Time Warner Cable Business Class TWCBC Nolan Archer Jon Dunning Out of the ADSL Frying Pan, into the TWCBC nightmare of no Biz Internet or VoIP Tustin California

I have experienced more outages in the past 4 months than I ever did with my former ADSL provider, who provided that service for 5 years.  I've been with TWC Biz Class for the past 1.5 years and I have experienced one too many outages.  

Today, my internet access of 16x2 was paralyzed and I had NO TELEPHONIC services for my biz because I converted to VoIP and Time Warner crippled my business abilities.

I had to SCREAM just to be heard because no one was doing anything.  All of the sales people disconnected their lines to avoid calls from irate customers, which I understand are about 5,000 business and residential customers in the Tustin, California area.

When I messaged my frustrations on their Facebook page they wound up blocking my future posts and messages.  I was left to wait for tech support to arrive.  However, they didn't fix my phones (yes, I kept one physical line) or my internet.  Rather, I was told that it may be fixed tonight or by 11:00 AM Wed - the day before Thanksgiving.  Jokingly I was told that I might want to take Wed off.

Instead of telling people that I used TWC, I'm going to start telling them why I loathe it!