Timeshare Advocacy International, TAI, SCAM ALERT!!, Sean Austin, SCAM ALERT!!! SCAM, FRAUD, STOLE from 3 SENIOR CITIZENS I personally know of!!! Mt. Juliet/Nashville Tennessee

 BBB Accreditation - On 05/21/2015 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to eliminate the underlying cause of complaints on file with the BBB. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public." - See more at: http://www.bbb.org/nashville/business-reviews/timeshare-advocates/timeshare-advocacy-international-in-mount-juliet-tn-37042719#sthash.ITgIYx3u.dpuf

We are Timeshare Advocacy International, not Timeshare Advocates who have gone bankrupt. We are in good standing with the Mount Juliet Chamber of Commerce and accredited with the Better Business Bureau. We have been in operation since January of 2009. We have not gone bankrupt. We are a Tennessee Limited Liability Company and you can verify with the Attorney General's Office of Tennessee. Clients can reach us Monday thru Friday 8:00 am to 5:00pm Central time. Also, you can email us at support@timeshareaide.com.

Our address is 2528 N. Mount Juliet Rd., Mount Juliet, TN 37122. Our office building has over 8,000 square feet and we have 30 employees. You can go to timesharecancellation.com to see our team.

First and foremost we have investigated this complaint and have concluded that this is not a valid complaint. The complaintant states that we ripped off his grandmother and states that TAI also ripped off 2 other elderly people from his grandmother's church, but the complaintant signs his complaint "very upset son". We have been in business since January of 2009, over 5 years, and we have every client we have helped in our data base, and nowhere can we cross reference this senario. Additionally, we never work with anyone besides the client. If this where a valid we would have either rectified the problem or refunded this individual. The concerning part is that the complaintant states that his grandmother has dementia and he was communicating with TAI on her behalf. TAI does not operate in this fashion. We only work with the timeshare owner. If the owner cannot represent themselves we will not take their case. We believe this is clearly an attempt to tarnish our reputation. We are an accredited BBB business with an A- rating. We are also a member of the Mount Juliet Chamber of Commerce, and A rated with the Online Business Bureau.

Sean Austin, CEO

Timeshare Advocacy International

Eventually, the client can no longer reach the timeshare advocates company. They try by phone and email with no response. Sometimes, they even mail letters to the cancellation company and the letter is returned undeliverable. Later, they find out that the company has gone bankrupt. Having filed for bankruptcy,the company no longer has any financial obligation to pay back the upfront fees to the clients, even though there was the promise of a money back guarantee. This process occurs over and over again with all types of companies that charge upfront fees for rentals, resales and cancellation. Unfortunately, many timeshare owners are so desperate to get rid of their timeshare contract, that they make several attempts to cancel using one of these companies, hoping that they will eventually get the results they desire.

Hello very upset son,

Did TAI ever respond to you about your complaints?  Have you expressed your concerns to the Better Business Bureau?  I think TAI's BBB rating is pretty good (A minus I believe).  There are some complaints, but most of them seem to have been resolved by TAI.  Perhaps the BBB would be a good avenue to help you resolve this problem?