Timm Medical Technologies - Osbon Erec Aid Medicare Reimbursement ...a Fallacy Eden Prarie, Minnesota

    As a medical device company we sometimes get questions, concerns and complaints related to reimbursement from each individual's insurance carriers about coverage.  Unfortunately, employees of health care related businesses cannot access a private individual's coverage to see if devices, procedures and supplies are covered and to what extent.   By Medicare regulations we also cannot waive or refund co-insurance amounts on transactions involving them as a primary insurer. 

     In this case, on or about 5-12-2009, Medicare did reimburse Mr. Bell directly for the majority of a medical device purchased from us in early April 2009 per the customer.  Mr. Bell's secondary insurance carrier denied coverage for the claim for the difference in the cost and what Medicare reimbursed.  Mr. Bell first contacted us on September 17, 2009 asking about his reimbusement 2 months after his 90 day money back return policy had expired. 

     Unfortunately Mr. Bell has indicated that he has not received the check from Medicare and does not want to wait for them to reissue the reimbursement payment.   In talking with Mr. Bell we indicated that we were unable to get Medicare to reissue his reimbursement check any faster than their normal process allows and had no control over items mailed by a third party.