Complaint Review: TiqIQ - Internet
- TiqIQ Internet USA
- Phone:
- Web: www.TiqIQ.com
- Category: Ticket Sales
TiqIQ Fraud, lying, ripoff, theft, incompetence, ignorance Internet
*Author of original report: Update! TiqIQ has reached out and made it all better.
*UPDATE Employee: Here to set the record Straight
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I purchased tickets to a MLB game. According to their description and the seating chart displayed on the site, they were very good lower level seats at a reasonable price. However upon receiving the tickets in the mail I discovered otherwise. They were in fact some of the worst and cheapest seats available. Instead of getting a good deal on decent tickets. I ended up overpaying for nosebleed seats. I should also mention that I bought the tickets 3 months in advance of the game.
Which means it was not sold out or a very hot ticket. I tried to contact TiqIQ to request a refund but there was no contact info or cutsomer service even available on the site. I eventually found an email address but despite repeated attempts to get any kind of response they just ignore me, and my emails. I even took a screen capture of the offending listing and still nothing. I cannot descibe how frustrated and angry this experience has made me. Do not do business with TiqIq.
This report was posted on Ripoff Report on 04/22/2015 05:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiqiq/internet/tiqiq-fraud-lying-ripoff-theft-incompetence-ignorance-internet-1224210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Update! TiqIQ has reached out and made it all better.
AUTHOR: - ()
SUBMITTED: Monday, April 27, 2015
A representative from TiqIQ contacted me and has issued a full refund. I would lije to thank Ripoff report as well as TiqIQ for going the extra mile to make sure I got what I paid for.

#1 UPDATE Employee
Here to set the record Straight
AUTHOR: Tony at TiqIQ - (USA)
SUBMITTED: Friday, April 24, 2015
Hello Seth,
I am reaching out here to try and finally get in touch with you after all of our attempts have seemed to fail. We have reached out to you through email since we did not have a phone number to call. I have attached my response below so that you can see that we have not been ignoring you and that we intend to help you with your order. Please call me at 646-847-8785 or at my email at tony@tiqiq.com.
We want to ensure that you get the tickets that you want and are satisfied with your order. So I hope to hear from you.
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140 W. 36th St New York, NY 10018


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