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Report: #413082

Complaint Review: Tire Works - Las Vegas Nevada

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  • Reported By: Las Vegas Nevada
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  • Tire Works 9590 W. Tropicana Ave Las Vegas, Nevada U.S.A.

Tire Works Refuse to honor Warranty under purchased Tire Protection Plan Las Vegas Nevada

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I bought 5 new Bridgestone Dueler AT (all terrain) Revo tires at Tire Works. They were specifically recommended to me by Tire Works as excellent off road tires. I discussed my off road activities with the salesmen. They also sold me 5 Tire Protection Plans to go with the new tires. I read the written plan which said off road use was excluded. I asked about that. I was told that only damage occurring off road was excluded, that that damage from on road use was covered. Tire Works installed the tires on my Toyota FJ Cruiser which is obviously an off road vehicle. I damaged a tire when I hit a rock on a State highway. When I came in to present my claim under the Tire Protection Plan I was told that the Plan didn't apply to tires mounted on any off road vehicle. They refused to honor the warranty. They also refused to refund the money they had charged me for the 5 Tire Protection Plans.

Just so there is no doubt here, my FJ is lifted, with a winch bumper, rock rails, and has a big off road club sticker on the rear window, smaller stickers on the side windows. Any suggestion that Tire Works didn't know it is an off road vehicle is preposterous.

Tire Works simply cheated me. They are not an honest company.

Vegas george
Las Vegas, Nevada
U.S.A.

This report was posted on Ripoff Report on 01/16/2009 07:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tire-works/las-vegas-nevada-89147/tire-works-refuse-to-honor-warranty-under-purchased-tire-protection-plan-las-vegas-nevada-413082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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