Report: #1388413

Complaint Review: Tires ETC

  • Submitted: Wed, July 26, 2017
  • Updated: Wed, July 26, 2017
  • Reported By: Chris B — Ridley Park Pennsylvania USA
  • Tires ETC
    515 w Baltimore Pk
    Clifton Hts, Pennsylvania

Tires ETC These people prey on unsuspecting customers Clifton Hts Pennsylvania

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Avoid these criminals at all cost...My 21 yr old son brought his car in for 2 front tires ...I warned him to watch out for the up sell . Tell them you want 2 tires on the front and nothing else ..They told him it would be hour and a half wait ...So he waited  shortly before the hour and a half was up they told him they did a courtesy check and car needed rear brakes LIE # 1 Car was inspected in June by my regular mechanic and brakes were fine, Car needed rear shocks and he'd be lucky to make it home the way they were LIE#2 Car has air suspension which they disabled to make it appear the shocks were needed front suspension parts and a front end alignment LIE#3 Like I stated earlier car was inspected by my trusted mechanic in June...Aggravated after  two and a half hours  he reluctantly  agreed to a front end alignment because they basically held his car hostage till he agreed to something. I was fuming..want to go up there and give them hell, But my wife told me no, your so mad your liable to get arrested [glad I listened] So cooler heads prevailed  I went there on Monday and spoke with Manager Lisa   Same person that told him he'd be lucky to make it home of course she denied that and told me she suggested rear brakes be cleaned and adjusted ....DUH  rear disc brakes cant be adjusted  I asked Why would you do a front end alignment on a car that needed front end parts Her answer was that was they do that and when you come back for repair they realign front end at no charge   That's just dumb ...I know all of you out there are not knowledgeable in auto repairs so please do yourself a favor and find a trustworthy mechanic  I went for just tires and it turned into an ordeal   BTW  THEY REFUNDED THE COST OF THE FRONT END ALIGNMENT....and I'm still not happy     HAPPY MOTORING

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