Titan moving and Storage Pompano are The worst movers. Our move was a nightmare. Many items are missing including a tv! Internet

First, we do not "rip off" our customers, nor have we "helditems hostage". We have an excellent reputation and intend on keeping it that way. We have an "A" rating with the BBB, not one single complaint, and have been in business for four years. Nor do we have any complaints with Broward County/Palm Beach County/Miami-Dade County Consumer Affairs Divisions or the Florida Department of Agriculture and Consumer Services. We have maintained this reputation due to our professional and ethical behavior. In fact, I tell every prospective client to research the moving company they're considering, even those who indicate they're already committed to do business with us, for complaints with County and State agencies. The moving business is wrought with circumstances as described above and I want my clients to make an informed and educated decision and know that moving companies are governed by State rules.

That said, I strongly suggest and even challenge Denise to report these allegations to the proper authorities. These government agencies are set up to protect the consumer and will act on these allegations with a thorough investigation, attempt to assist you in recouping your loss and at the very least record their findings (if negative) for the public to obtain. Of course, to utilize these services you will have to provide proper documentation (original quote, Bill of Lading, inventory and receipts for your missing/stolen/damaged items, and final receipt of payment-any consumer should secure a receipt and paperwork even in cash sales). I will be more than happy to address these claims with any government agency.

As for the other allegations, my husband/co-owner, is on-site for every move. Damages can occur whenever furniture is handled, however, this is addressed immediately by myself or my husband. Although appreciated, we never solicit tips from our customers. We have a zero tolerance policy on stealing, and I believe our record speaks for itself.

In conclusion, this is a feeble attempt to undermine our reputation from a competitor and I advise anyone interested in hiring a mover to check with their local, County, State and Federal Agencies to ensure the mover is a reputable company.