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Report: #1466914

Complaint Review: Titanium llc - duarte california

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  • Reported By: stefanie — HEMET CA United States
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  • Titanium llc 1808 evergreen st duarte, california United States

Titanium llc titanium, alarm system this company is a scam duarte california

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I informed them in april that i was selling my home and i will be moving into a new one.  Some called me back and said that 

there will be no charge for moving thier merchandise to my new address.  I did not have the date when i was moving that i would have to call 

them back.  when i did get the date i kept calling and they told a field agent was going to call me on the date when they would remove it from my old address 

to move to my new address. will no one called. i kept calling and i got same answer but no one called. i did this every other day until i moved.  i stopped paying them cause i moved and did not have their service.  that s when the phone calls started to come everyday sometimes 3 to 4 calls a day.  they asked if i took their equipment to my new address  and i said no.  that it is at my old house and it up for sale. then they asked if could give them the realtors name and

phone # which i did.  I did that aleast 3 times.  I have spoken to 20 different people from this company and each one had no idea what was going on.

when i lived in my old place we made the system go off to see if anything would happen, will nothing!!  the only thing their sytem does takes pictures when 

you turn their monitor on or off thats it, oh fprgot but it will let you know if your front or back doorWe  is open.  I told them i want to cancel my service and they 

told that im respondable of 80 percent of the contract.  Im been harresed by them everyday and keep going through explaining the situation to 20 different people.  I did send a e-mail to them to cancel and they keep calling me to install their system.  They even send me an email saying they where coming to install the system and they went my old house that i sold.  im tired of their phone calls and trying to install the system and trying to get money from me 

on the service i don't have and don"t want.  This company is a rip off and a scam.  when you sign a contract with them all you get is monitor that has a camera in it.  there is no alarm system with them.  We were also told by the rep not to tell anyone about there service. 

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