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Report: #378685

Complaint Review: TLG*GREATFN_TLG*COMPHME_Trilegiant - Norwalk Connecticut

  • Submitted:
  • Updated:
  • Reported By: BARTLESSVILLE Oklahoma
  • Author Confirmed What's this?
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  • TLG*GREATFN_TLG*COMPHME_Trilegiant 100 Connecticut Avenue Norwalk, Connecticut U.S.A.

TLG*GREATFN_TLG*COMPHME_Trilegiant TGL*GREATFN AND TLG*COMPHME BOTH CHARGED MY CREDIT CARD 12.99 A MONTH FOR 4 MONTHS AND REFUSES TO CREDIT MY CREDIT CARD. Norwalk Connecticut

*Consumer Suggestion: COMPLAIN TO YOUR CREDIT CARD COMPANY

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This company Trilegiant aka,. TLG*GREATFN aka,. TLG*COMPHME. They refuses to present us with any information concerning why or how they were able to debit our account.

So far they have debited our account every since June for a total of $129.90.

October 6, 2008 we contacted the above to complain and were given cancellation numbers but no credits or information about debits.

Below more places to be leery of. All are associated with Trilegiant:

AutoVantage 1-877-259-2696
Buyers Advantage 1-800-553-4948
Complete Home 1-800-232-4663
PC SafetyPlus 1-877-630-1183
Great Fun 1-800-214-6422
HealthSaver 1-800-7-HEALTH (1-800-743-2584)
Hot-Line 1-800-323-1137
Just for Me 1-877-848-8888
National Card Registry 1-800-323-1137
Netmarket.com 1-888-696-2753
PrivacyGuard 1-877-202-8828
Shoppers Advantage 1-800-526-4848
TravelersAdvantage 1-877-259-2691
Travel ER 1-800-E-Assist (1-800-327-7478

Corporate headquarters are located at 100 Connecticut Avenue in Norwalk, CT 06850 (203.956.1000). They operate seven additional facilities in six states, and are the successor to Cendant Membership Services, Inc. and Cendant Incentives.

TLG claims they offer consumers a risk-free opportunity to sample and join our programs. We stand behind our programs with a generous free trial and a money-back guarantee.

Bert
BARTLESSVILLE, Oklahoma
U.S.A.
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics still worshould k. The bank can easily fax or mail to you the Federal Regulation E dispute form.

This report was posted on Ripoff Report on 10/06/2008 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tlggreatfntlgcomphmetrilegiant/norwalk-connecticut-06850/tlggreatfntlgcomphmetrilegiant-tglgreatfn-and-tlgcomphme-both-charged-my-credit-card-378685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#1 Consumer Suggestion

COMPLAIN TO YOUR CREDIT CARD COMPANY

AUTHOR: Laurie - (U.S.A.)

POSTED: Monday, October 06, 2008

I know HSBC pushes these worthless programs and I was also signed up without my consent. When I called to cancel Travelers Advantage - I was told I had cashed a check that HSBC had sent me.

I know for a fact I did not cash that check.

Most recently received another Check from HSBC- this time for Complete Home.
BEFORE I ran it through the shredder, I made a copy of it and wrote the date I shredded the check on it. So when it shows up on my statement I have my back up.

Some internet retailers are also pushing these worthless programs.


Trilegiant was fined $25 Million in a class action lawsuit + another $14 million in goverment fines for doing this. And keep right on doing it.

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