Complaint Review: tollfreeforwarding.com - Internet
- tollfreeforwarding.com Internet United States of America
- Phone:
- Web: tollfreeforwarding.com
- Category: Telephone Companies
tollfreeforwarding.com Rip off Internet
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Our company had 50+ numbers with them. We brought everything in under one vendor in Oct of 2010. In May of 2011 we discovered we were continuing to be billed for numbers that had been ported away.
When this was brought to their attention and $3+ worth of charges disputed we were told they did not know the numbers had been ported because the new carrier had not notified them. BS- the new carrier HAD to notify them of the port because without a release the port cannot happen.
Their TOS was followed exactly.
They offered 2 months of refund for 7 months of mischarging.
Oh...... it took 5 days of emails not being responded to and messages not being responded to to get to that point.
So, now it will be small claims court to get a judgement.
This must happen often for them. It makes no sense to create bad will over 3k unless they are bleeding due to cancellations and need every penny to keep the lights on.
Too bad, because I would have recommended them if there hadn't been a problem with leaving.
RIP OFF. STAY AWAY.
This report was posted on Ripoff Report on 05/06/2011 02:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tollfreeforwardingcom/internet/tollfreeforwardingcom-rip-off-internet-726537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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