Report: #1405494

Complaint Review: Tomtop - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, October 10, 2017
Updated: Tue, October 10, 2017
Reported By: DennisL — Eastlake Ohio United States

Author Confirmed

Why?

Tomtop Internet USA

Phone:
Web: www.tomtop.com
Category: Internet Marketing Companies

Tomtop Poor customer and technical support. Does not stand behind their products they sell China wholesale Internet

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Ordered drone that lost its mind. Worked with tech support via email, had to wait a few days between replies. I gave a very detailed explanation of the problem but i was continues to answer the same questions over and over. I made a video of the problem, I was told their tech support would review and get back to me, another few days passed and they asked me to make sure the batteries were charged, which I told them they were in the first email. Now I don't get any response. Will never deal with this company again. VERY POOR CUSTOMER SUPPORT.

This report was posted on Ripoff Report on 10/10/2017 09:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tomtop/internet/tomtop-poor-customer-and-technical-support-does-not-stand-behind-their-products-they-se-1405494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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