Complaint Review: topcashback.com - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- topcashback.com Internet USA
- Phone:
- Web: www.topcashback.com
- Category: Cash Services
topcashback.com topcashback.com rip off Internet
*UPDATE Employee: TopCashback Support
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This review for TopCashback and AuthenticWatches.com. I bought a watch from AuthenticWatches.com for $4.5K and in part the decision was based on 2% cash back offer from TopCashback. After 3 month waiting got a response from TopCashback that cash back is denied because "Returned or cancelled order.". After providing to TopCashback order number, shipment and payment confirmation a month later they came back with new response from AuthenticWatches.com - "another marketing channel.". Now 6 month after the purchase I can’t return and dealing with TopCashback looks like going to nowhere so I just have to let it go. What is most disappointing is that they are making it look like I am dishonest person when it seems that one or both of the companies doing bad business. So I decided to post 10 reviews for each of them.
This report was posted on Ripoff Report on 10/17/2016 07:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/topcashbackcom/internet/topcashbackcom-topcashbackcom-rip-off-internet-1333667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
TopCashback Support
AUTHOR: TopCashback Support - (USA)
SUBMITTED: Thursday, January 19, 2017
Hi Alex,
I am sorry to hear of the issues you've had whilst using our website. We do always hope that every experience with TopCashback is a positive one but sometimes we have to take further steps to try and make this possible.
I was able to find your account in our system with a little searching and see your account is now closed. If this is something that you would like us to take a further look into then please do feel free to send in a message on our Facebook page. I'd be more than happy to take another look for you from there.
The reasons that are given to yourself are the reasons we are provided ourselves from the retailer. I think there may have been a little confusion with saying that this order was returned/declined. I believe we were talking about the cashback rather than the actual purchase you made. We definitely don't want to make you out to be dishonest but instead can only pass over the information we have been given.
The reason that was given for 'Another marketing Channel' can range from using a different cashback site to coupon codes and discounts that weren't shared by TopCashback. If you do decide you would like to contact us further, we'll try to get a more specific reason for you.
I hope this helps to restore some trust between us but please do let us know through our Facebook page if you have any further questions.
Thanks,
Jack
Related Reports
07:26 PM
11:18 AM
New 
Updated 
Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
