the item has not left yet your order is placed these are coming from the manufacturer not store bought would you like me to continue processing the order or would you like me to refund you I understand that some would like it shipped right away but I have no control over the process as I only handle sales hope you understand 
My goal is to make you a happy customer however it may please you please let me know what I can do to help your input is very valuable to Gifts By Exquisite

I Assure You You will Get it and for your Purchase we would like to say thanks and send you a free gift from our gift store for your patience with us and hope that you are satisfied with our services when you get your package and free gift all we ask is that you leave us a 5 star feedback for our exceptional customer service and we will do the same please do not leave negative feeback as it causes distrust between buyers and us we will try to resolve any issue you may have Just message us we will respond asap thanks again for your business thanks so much my Name is Sarah and thanks for shopping with Gifts By Exquisite enjoy your night.

Please Let Me Know If You Would Like To Continue your order or cancel and get a full refund?

hello your item was dropped of at usps please check your tracking it has been updated thanks for your business and hope you like your free gift

click on item description does not say 5-7 business days it says this read: Shipping: 
FREE shipping from the US, at your doorstep within 10-12 business days.

Description: 
Condition: New 
Brand: Michael Kors 
Model: MKJ3153 
Color: Other 
Material: Yellow Gold Plated

Choose 1 Pair Of MK Pave Stud Earrings Free Shipping!

shipping is paid by our company not by you the buyer another reason for the shipping being not as fast as other sellers

no actually it has been 7 business days i have the info you ordered on march 18th 2015 our business is not 24hrs so you count hours to complete a day is 24 hrs so its been 7 business days since your order 18-19 is one day get it ?

your order is actually ahead of time its says 10-12 business days today is day 7 and it has been shipped out on time and ahead of time please understand how business works please change your feedback i have always responded to your messages promptly and answered your questions completed your order and sent a free gift from our gift store as our way of saying thanks for being our customer i think i have provided you with outstanding service

read your older messages i sent you i asked you the day you first messaged me if you wanted me to cancel your order or continue placing it you never responded

your item was scanned at 3:41 way before you left your feedback why ruin my business reputation i messaged you you dont answer back understand business hours are 8am - 4pm 1 business day is march 18th 2015 to march 19th 2015 it has not been 19 days it has only been 7 business days we are not open for operation on weekends

send all items back for a refund provide proof that your are returning with a tracking number everything that came with the package i want it back

I blocked you because you said you didn't want to purchase from me any m

More so when I block buyers they won't make the mistake of purchasing items from me that's all

Hope you didn't put them in your ears earrings are like panties you shouldn't try them on if you don't like them no one wants someone else body parts on something there gonna use

And package them good if they arrive broken or damaged will not refund

To be real you gave me a hard time so I really don't care anymore what you think send them back will refund it's that simple I won't send you no more messages good day!

Message me with the tracking number so I can see it arrive when it's delivered to me you get your refund thanks good day

it costed me to ship to you the same thing not including the money i have to pay to sell a item or commission should i start making deductions from your $60 or would you just like your $60 refund ?

Issued your refund please close case and change feedback i have been a honest seller i kept my word and refunded you in full answered all of your questions please change it so my account can get off of suspension right now my reputation is ruined and cannot sell on tophatter due to this issue please help i have alot of people orders on hold that need to be sent out and i do not have access to any of my items no one can buy and i cant sell please understand and close case thanks for your help and understanding have a good night

can you please contact customer support and tell them yo said they were fake because you were mad they refuse to open back up my seller account becasue of your claim i admit i sent you the wrong item appologized numerous of times and even issued you a full refund with no hassle please contact support and tell them you only made that claim because you were upset the shipping took long please this is how i feed my kids right now i lost 2 days pay not being able to sell close your case with tophatter and change your feedback issued you the refund when u get the funds is up to your bank has nothing to do with me please im begging you i cannot lose this account it took me month to build my reputation and because of 1 claim there gonna close my account times is hard this is my business my life if i cant sell online .

Sorry to bother you again would you mind changing your feedback it would be most appreciated

thanks for your business you can gmail me I no longer on tophatter for more deals and products can email you them and prices giftsbyexquisite89@gmail.com thanks again