toptradelines.com These people actually hurt my credit. Internet

I am very very frustrated with Toptradelines.com....I purchsed a steele tradeline package and was promised that my credit woud go up. Not only did it not go up it actually went down.....they added me to a citicard that had a limit of $6500 and was established 4 years ago.....the only problem was that not only was it maxed out, it had a balance of $6526. The next account that they posted was a Barclays card that was only open for 11 months...needless to say this was pointless....The third card never posted. I tried calling them and was given the runaround....I waited almost four months for this garbage and was told that they didnt issue refunds only offered to replace the line that didnt post. I asked them about the other two lines that were a waste of money and they said they only can guarantee that the account will post.....they offered to replace the line that did not post.....I called another tradeline company and explained my situation...they had told me that they got a lot of complaints on this company and it was a former company called tradeliner that had even more complaints...they just opened a new name but have all the same people...I read the reviews on tradeliner on tradelinereviews and was shocked to see all the complaints.....The person at the new tradeline company recommended I send the creidit bureaus a letter and asked to have the accounts deleted since I was only an authorized user......I wont mention the new company but he was very nice and offered to give me a discount on one of his packages....I just got to save the money now and do better research into the future company I do business with....