Complaint Review: Toshiba America Information Systems - Irvine California
- Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California U.S.A.
- Phone: 800-457-7777
- Category: Computer Manufactures
Toshiba America provided me with a computer designed to fail and did not respond in writing to letters via BBB or Attorney General. Irvine California
*Consumer Suggestion: Never buy a Toshiba Computer! They are JUNK!
Letter of 27 September 2005 to Manager, Toshiba America, Inc. New York, N.Y.
Letter of 5 January 2006 to Better Business Bureau, Colton, California
Letter of 8 January 200 6 to Toshiba American Information Systems
Letter of 6 March 2006 to Attorney General of Indiana, Consumer Protection Division
Letter of 24 March 2006 to Attorney General of Indiana, Consumer Protection Division
Each of these letters pertaining to the subject computer asserted cause of failure as the female power adapter being attached directly to the system circuit board. The subject computer was disassembled to determine cause of failure and found to be a faulty connection where the power adapter connector is attached to the assembly board. Photos (in figures 1 through 4) and the following discussion verify my assertions that the subject laptop has inherent design problems and is designed to fail.
Because the female connector is hard soldered to the system board and the stressed caused by any sidewise or up or down movement of the male connector the circuit board connection breaks and the power connection to the computer is intermittent. Because the power connection is intermittent the battery cannot charge and the entire computer becomes useless.
System Circuit boards are not designed for repeated external connections like this.
Coal CIty, Indiana
This report was posted on Ripoff Report on 12/28/2006 05:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/toshiba-america-information-systems/irvine-california-92618-1697/toshiba-america-provided-me-with-a-computer-designed-to-fail-and-did-not-respond-in-writin-227505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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