Toshiba USA Toshiba Computer fell apart in less than 6 months, Customer Service blames me for internal screws falling out! Nationwide

So, this tablet was nice to start with, but in early July, that all fell apart.....literally. Screws started falling out of it, and soon, the screen just fell off all together. 4 months, and it was in a pile of rubble. When this all happened, the tablet refused to boot up. I should be able to go to the recovery partition and restore the tablet, but you need a keyboard for that. I tried a USB keyboard, but it did not work.

I submitted an online form to Toshiba, and got nothing back for a month. I finally called them. To my surprise, "falling apart" is not considered a workmanship or material defect. I was told that I could ship it back to their repair depot, and be charged to fix it. The best part of the whole conversation was when I reached the "supervisor". He/She (couldn't tell) said that if it was a workmanship issue, it would have happened within 30 days, and since screws fell out, and I didn't not know where they were, that was an "accident" claim....the same as if I accidentally dropped it out of a 3rd floor window.

Beware or crappy customer service. If you buy something, and it falls apart.....don't look to them, they will just blame you!

Now, less than 5 months after purchase, I have a tablet that does not work and is laying in pieces. I could have saved $449 and scooped up some cow dung.....the work about as well!