Complaint Review: Total Defense Security Software - Nationwide
- Total Defense Security Software Nationwide USA
- Phone:
- Web:
- Category: Computer Software
Total Defense Security Software Dishonest Tech Support Nationwide
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought the 5-license package. Installation was supposed to be a breeze, but to sweeten the deal the first install offered free tech support. I'm pretty tech savvy, having successfully built two custom PCs. But, I couldn't do the initial install by myself. In fact, I couldn't do the 2nd or 3rd install either. At least, they didn't charge me. Tech support couldn't do the 3rd install, either. They blamed it on my computer: too many critical registry errors. they offered to fix the registry errors and install the software for $170. I knew that I could install a whole new operating system for less, so I declined. Very concerned about the health of the computer, I looked at the registry scan done by the technician and left on my computer. There were about 120 registry errors, all labeled non-critical. There is a big difference between critical and non-critical. So, I am disappointed that I cannot install the software on one of my computers. But I am incensed that the tech exaggerated my registry errors and tried to use that exaggeration to sell me a repair at a cost greater than the value of the registry being repaired. Sounds like the proverbial dishonest car repairman. I'm done with Total Defense.
This report was posted on Ripoff Report on 02/19/2015 07:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/total-defense-security-software/nationwide/total-defense-security-software-dishonest-tech-support-nationwide-1210374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.