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Report: #1096581

Complaint Review: TOTAL LEGAL - Select State/Province

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  • Updated:
  • Reported By: joe —
  • Author Not Confirmed What's this?
    • Why?
  • TOTAL LEGAL Select State/Province USA

TOTAL LEGAL SCAM- SAY THEY ARE FREE, FORCE YOU TO PUT IN ALL PRIVATE INFO THEN CHARGE YOU AT END ON LINE COMPANY

*UPDATE Employee: Response from TotalLegal.com
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They say "free". They let you put in all of your personal info, then charge you at the end, if you want it printed out

This report was posted on Ripoff Report on 11/02/2013 09:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/total-legal/select-stateprovince/total-legal-scam-say-they-are-free-force-you-to-put-in-all-private-info-then-charge-you-1096581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Response from TotalLegal.com

AUTHOR: TotalLegal - ()

SUBMITTED: Friday, January 31, 2014

POSTED: Friday, January 31, 2014

Thank you for taking time to address this issue. We are sorry for any confusion we may have caused and we appreciate the opportunity to clarify what we think may have happened.

We currently offer one free document for anyone that signs up for a free one week trial of our TotalLegal Plan. After signing up for the free trial you can immediately download your legal document and print it yourself. You may also choose to have us print the document and mail it to you, but there is a $4.95 printing and shipping charge. If you cancel your trial subscription before your free trial is over, there will be no additional charges.

We have had thousands of customers use this option to receive a completely free document.

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