Total Life Changes Isao Tea mail fraud Fairhaven, MI Nationwide

The company sent the wrong package to me and when I finally got in touch with their customer service department I was told that they don't have an automatic return policy and I would have to send it back at my own expense, put the receipt in with the return and I would then get my postage refunded.  I ws told the sooner I send it back the quicker I can get my original order.  It cost me $44.95 to send it back and I took a picture of the receipt before I enclosed it.  After 2 months of not having any type of response I email the company only to find out that they can't refund my postage and that they only refund standard postage. Why wasn't this explained in full detail while being told to return the items as soon as possible?