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Report: #1063542

Complaint Review: TOTAL MERCHANT SERVICES - Melrose Park Illinois

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  • Reported By: Martin Dave — Chicago Illinois
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  • TOTAL MERCHANT SERVICES 1440 W North Ave Suite 401 Melrose Park, Illinois USA

TOTAL MERCHANT SERVICES AKA EVO MERCHANT SERVICES, PAYTECH MERCHANT SERVICES, RUTH TERENZIO, MIKEY WARREN, STOLE IDENTITY, LIED ABOUT RATES AND FEES, FORGED MY SIGNATURE! Melrose Park Illinois

*UPDATE EX-employee responds: TRUE ALLEGATIONS

*REBUTTAL Owner of company: These are allegations at best if not outright Lies!

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BUYING BEWARE: This company called me from 708-450-0204 and told me i was going to get a free credit card terminal. They said i didnt have to pay any rates or fees for my first year in business. They said they were  VISA/MASTERCARD. RUTH TERENZIO STATED THAT ALL I NEEDED TO GIVE HER WAS MY SS NUMBER, and they were going to verify who i was. AFTER doing research i realized it is not possiable to have your rates and fees wavied for a year. This office called me non-stop for a week. I told them to never contact my business again. AFTER THEY CONTINED TO CALL, i gave them a fake SS number and a fake name. THESE people turned in THE paperwork to there CORPORATE, with A FORGED SIGNATURE. OF SOMEONE WHO DIDNT EVEN EXSIST! DO NOT PICK UP THE PHONE!!!!!!!

This report was posted on Ripoff Report on 07/01/2013 10:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/total-merchant-services/melrose-park-illinois-60160/total-merchant-services-aka-evo-merchant-services-paytech-merchant-services-ruth-terenz-1063542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
1Employee/Owner

#2 UPDATE EX-employee responds

TRUE ALLEGATIONS

AUTHOR: TRUE ALLEGATIONS - ()

POSTED: Thursday, October 09, 2014

PER PREVIOUS ENTRIES TO RIPOFFREPORT.COM, THE ALLEGATIONS MADE AGAINST EVO ARE IN FACT CORRECT.

AFTER I MADE SAME ALLEGATIONS A FEW YEARS AGO, OTHERS CAME FORWARD, TO ATTEST TO SAME.

IF THEY WANT TO COME FORWARD AND CREATE LITIGATION AGAINST ME, THEN BRING IT ON. 

I SAW WITH MY OWN EYES, HIGH RANKING MANAGERS, WITHIN THE CHARLOTTE NC OFFICE, COPYING SIGNATURES AGAINST A GLASS WINDOW, ONTO ANOTHER FORM. ALSO, THEY WOULD ORDER YOU TO LEAVE FIELDS BLANK ON APPLICATION, RATHER THAN PLACING N/C OR N/A, ETC. ONTO SUCH FIELDS. THEY WOULD THEN ADD FEES, SUCH AS OFFLINE DEBITCARD FEES, ETC., BEFORE TURNING IN THE APPLICATIONS TO UNDERWRITING.

IT'S "IMPOSSIBLE" TO HAVE TWO SIGNATURES ON ANY FORM, FROM SAME PERSON, THAT ARE PRECISELY THE SAME. 

BE SMART MERCHANTS. DO NOT ACCEPT THEIR SERVICE. HANG UP THE PHONE. HANG UP THE PHONE.

EVO WOULD HAVE TO KISS A LOT OF A** TO REDEEM THEMSELVES. I'D SUGGEST THAT THEY GO TO THEIR NEAREST DRUGSTORE AND PURCHASE A LARGE ECONOMY SIZED TUBE OF "KISS-ME-*SS" CHAPSTICK. SMEAR LIBERALLY TO TOP AND BOTTOM LIPS AND BEGIN PUCKER'N UP!

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#1 REBUTTAL Owner of company

These are allegations at best if not outright Lies!

AUTHOR: Ruth Terenzio - ()

POSTED: Wednesday, July 03, 2013

The allegations leveled against our company, Total Merchant Services/Paytech, are unfounded and rooted in malicious intent. To say that we forged signatures and that we were instrumental in the Identity Theft of this accuser is irresponsible and a very serious accusation. 

Let me make it clear, in no uncertain terms, that we take the fiduciary relationship between us and our merchants in the highest regard and would not have survived and thrived (!) for the last 8 years if we practiced such underhanded behavior. I'm not saying that we are perfect, NObody is, but we have the right attitude about making things right.

I'm thinking that the accuser may be a disgruntled ex-employee because we've tried to look up the name given by the accuser in the complaint to no avail - we don't have a record of speaking to anybody by this name. However, if this person is indeed a merchant who feels that he/she may have been treated unfairly or dishonstly, I urge them to contact the company directly and we will resolve the issue - let it be known, that we have received no direct complaint in this regard as of this date.    

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