Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #410335

Complaint Review: Total Merchant Services - Nationwide

  • Submitted:
  • Updated:
  • Reported By: gville Florida
  • Author Confirmed What's this?
  • Why?
  • Total Merchant Services Gville, Florida 32608 Nationwide U.S.A.

Total Merchant Services SCAM ARTISTS, FRAUDULENT COMPANY....BEWARE!!!!! TOOK MY HARD EARNED MONEY!!!! Gainesville Florida

*Consumer Comment: Happy Customer of Total Merchant Services

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I am in the process of opening up a small c-store and was in need of merchant services. Being new to the business I was ready for the taking. I signed a contract with total merchant services( A.K.A. United payment group) and thought I was getting a great deal.

The contract states that the equipment would be placed for free, and that if the equipment was damaged it could be replaced up to two times a year. The word FREE appears about 4 or 5 different times in the contract. So basically they lease equipment the equipment to you....or so you think.

So a couple of days ago i get a bank statement that states $195 has been withdrawn from my account by the company "United Payment Group". Keep in my mind i have yet to open my store and have not even taken the equipment out of the box. So, I contact my representative and he tells me the charge is for a "ONE TIME INSURANCE PLAN". Well, needless to say he is full of s**t. No where does the contract say anything about $195. And as i stated earlier the equipment would be placed for free up to two times a year if it was damaged. I then was charged and additional 40 dollars for monthly fees, (which would have added up to $480/ per year just to lease) also much higher than the contract states. Keep in my mind i have yet to open my business AND I AM ALREADY BEING CHARGED.

So i looked back over my contract and it seems that my representative checked off that my business WAS open and running which is all part of the scam. Bottom line is i closed my business bank account so they could no longer withdraw funds and have filed a dispute with the credit card company.

What scares me most about the situation is not the fact that I lost a couple of hundred dollars, I can deal with that. Its the fact that if I had not caught this earlier I could be out thousands of dollars and it could have truly been a nightmare. I feel for the people who have lost large amounts of money with these scam artists.

IF IT SEEMS TO GOOD TO BE TRUE.....IT IS. DO NOT, I REPEAT DO NOT DO ANY BUSINESS WHAT SO EVER WITH TOTAL MERCHANT SERVICES. THEY WILL TAKE YOUR HARD EARNED MONEY AND MAKE IT NEXT TO IMPOSSIBLE TO GET BACK. DEAL WITH A REPUTIBLE BANK THAT HAS A GOOD REPUTATION. PLEASE.....DONT MAKE THE SAME MISTAKE I DID. IF IT SEEMS TO GOOD TO BE TRUE.....IT IS!!!!!

Total merchant services scam
gville, Florida
U.S.A.

This report was posted on Ripoff Report on 01/09/2009 10:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/total-merchant-services/nationwide/total-merchant-services-scam-artists-fraudulent-companybeware-took-my-hard-earne-410335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

Happy Customer of Total Merchant Services

AUTHOR: Don Hart - (United States of America)

POSTED: Tuesday, July 13, 2010

I have been a customer of Total Merchant Services since October of 2007 and have had perfect service from them. I have the wireless credit card machine and have paid just the standard fees (Wireless fee of $15, Statement Fee of $10 and the normal discount rate on transactions). I use this machine mainly for craft shows during the year and since there is no contract required I can return the machine and place my accpunt on hold during the off season and pay no fees.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now