Report: #1236390

Complaint Review: Total Car Diagnostics Total OBD & ECU Auto Diagnostics Software (TOAD) + ELM327 - Byron Bay, NSW 2481 Nationwide

  • Submitted:
  • Updated:
  • Reported By: brunny04101 — lewiston Maine USA
  • Total Car Diagnostics Total OBD & ECU Auto Diagnostics Software (TOAD) + ELM327 Nationwide Australia

Total Car Diagnostics Total OBD & ECU Auto Diagnostics Software -TOAD- + ELM327 Andre VSpeed2SuccessTotal OBD & ECU Auto Diagnostics Software  + ELM327 Total Car Diagnostics  software is completely downloadable... yet they send you a physical disk in which you have to physically return back to them, by first class mail, in order to get your refund back. So, they purposely send you a physical disk for downloaded software, in order for you to spend a ton of money to return it to them, or they will not process your refund.  Byron Bay, NSW 2481 Nationwide

*Consumer Comment: Things MAY have changed

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This company charges $400 for software that can be downloaded right from your computer, but they mail out a physical CD with your order, so you have to return the physical CD, to Australia, by first class mail, in order to get your refund. 

Dozens of people have reported it on amazon, saying how they had to spend a ton of money to send back their CD, or else they wouldn't get their $400 back... and yet it was a lot of money to mail the CD back, because they required you to send it first class.

Search Amazon for Speed Success and you will see the review by Kristie Jackson showing this.

There were dozens others on this Amazon account, but the owner switched pages and the site is taken down.

Avoid Total Car Diagnostics Total OBD & ECU Auto Diagnotics (TOAD) software at all costs unless you want to waste $400... because they will not give you your money back unless you mail, first class, a physical disk to them that's not needed.




This report was posted on Ripoff Report on 06/18/2015 06:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/totalcardiagnostics-total-car-diagnostics-obd-tool-1236390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Things MAY have changed

AUTHOR: crhende - (United States)

POSTED: Saturday, January 20, 2018

I recently purchased the software described from Total Car Diagnostice with a usb interface ELM327 for $127. I purchased the non-commercial version, I do not know which version the report writer had purchased. Having said that, the price was far less than the $400, no disk was sent. So it appears over time things may have changed. Maybe even due to complaints like the original report.

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