Complaint Review: Touch Mobile - Internet
- Touch Mobile Internet USA
- Phone: 1-855-458-6824
- Web: www.touch.com
- Category: Cellular Phone Companies
Touch Mobile Touch Mobile - not in touch, unable to transfer number or utilize current phone Houston, Texas Internet
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Went to Fry's twice to transfer to Touch Mobile: No one knew anything about how, what, when, etc....
Called customer service - fella on the phone, working from home, was untrained on moving my service and number.
I have a Virgin Mobile service (Sprint Network) - Touch Mobile service (Sprint Network).
My phone is complete acceptable to the Sprint Network.
My phone number is portable.
My hex # is good for Sprint, and my ICC is good for Sprint.
All that needs to be done is : Direct my connection on Sprint to Touch Mobile for billing!
I escalated the call to a supervisor - and told her that Touch Mobile was too immature to be of any use to me.
This company advertises $20 dollar a month service; but can't connect you.
Also, at Fry's - there was no pre-paid cards ( with needed PIN Number ) available ( none ).
Total bait and switch!
This report was posted on Ripoff Report on 01/20/2015 10:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/touch-mobile/internet/touch-mobile-touch-mobile-not-in-touch-unable-to-transfer-number-or-utilize-current-ph-1202924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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