Complaint Review: Touch of Modern - Internet
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- Author Not Confirmed
- Touch of Modern Internet USA
- Phone:
- Web: touchofmodern.com
- Category: Specialty Stores
Touch of Modern more than a Touch of Defective Merchandise Repeat Customer; repeatedly defective merchandise Internet
*Consumer Comment: So.. File another complaint with TOM.
Show customers why they should trust your business over your competitors...
Touch of Modern appears to rely on distributors who ship defective merchandise and TOM does nothing to check or insure quality control. I have ordered several watches from TOM, all of which have been defective in some one. I ordered a Graham watch arrived in two pieces, and it will take several months to ship it to England to be fixed.
There was NO WARRANTY on the watch because TOM's distributor is shipping out grey market watches, according to the local dealer.
Bottom line. Do not by any expensive merchandise from TOM, especially watches. They have no quality assurance and repeatedly ship defective merchandise.
This report was posted on Ripoff Report on 08/28/2015 09:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/touch-of-modern/internet/touch-of-modern-more-than-a-touch-of-defective-merchandise-repeat-customer-repeatedly-de-1251479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
So.. File another complaint with TOM.
AUTHOR: J Lutgring - (USA)
SUBMITTED: Tuesday, October 18, 2016
Your not helpless here. If they closed your trouble ticket prematurely, then file another.
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