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Report: #270457

Complaint Review: Townecraft - Glen Rock New Jersey

  • Submitted:
  • Updated:
  • Reported By: Jesup Georgia
  • Author Confirmed What's this?
  • Why?
  • Townecraft One De Boar Drive Glen Rock, New Jersey U.S.A.
  • Phone: 912-271-7847
  • Web:
  • Category: Kitchens

Townecraft Demonstration of Cookware Causes Unauthorized $5,162 Account on Credit Report Glen Rock New Jersey

*Author of original report: Rebuttal to Legitimate Sale

*UPDATE Employee: legitimate sale

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I am serving in Iraq when I get a credit notification that Townecraft has established a $5,162 account in my name and SS# without my authorization. My wife was told that my SS# was justed needed to establish her credibility to sell their cookware. She made it clear to the salesman that she wasn't sure of her desire to sell these products and had to discuss it with me, in Iraq. She very quickly realized that she did not want to conduct this type of sales. I was first notified on the "hit" on my credit report of an "inquiry", about 3 weeks ago. I informed my wife of this situation, and she confirmed with a company representative that this was merely a formality.

Today, August 27, 2007, I received another credit alert at showed a this account in my name, with an effective date of August 1, 2007. I plan to do everything in my power to hold this company responsible to this illegal action against me. We have received no products and no bill has come in our name as of today. My wife is working to resolve this situation. This acccount must be totally removed from my credit report immediately or I will take more legal action.

Shannon
Jesup, Georgia
U.S.A.

This report was posted on Ripoff Report on 08/27/2007 05:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/townecraft/glen-rock-new-jersey-07452/townecraft-demonstration-of-cookware-causes-unauthorized-5162-account-on-credit-report-g-270457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Author of original report

Rebuttal to Legitimate Sale

AUTHOR: S.ellis - (U.S.A.)

POSTED: Friday, September 07, 2007

I am the deployed Soldier. I will consider this matter resolved when I receive confirmation and my credit report is updated with the fact that this brand new account is PAID IN FULL. If the company spokesman could send such proof to my email address below and to all three credit bureaus, I will request that this report be removed and the matter essentially a misunderstanding.

The saleperson has informed my wife that the account is currently PAID IN FULL, but we have not such documentation to this effect.

Please email proof of payoff to: (((ROR REDACTED))), and inform the credit bureaus of the same.

Thank you!

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#1 UPDATE Employee

legitimate sale

AUTHOR: Pja - (U.S.A.)

POSTED: Wednesday, September 05, 2007

After an intensive interview with the salesperson mentioned, it was determined that this is a legitimate sale. Mrs. Ellis stated "My husband is a doctor serving in Iraq, I have Power of Attorney and this account will be paid off before he comes home." Customer accepted delivery via UPS on 8/14/2007.

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