Toyota Motor Sales (USA) Inc refused to reimburse repair charges for engine damage due to sludging ripoff waste of time Torrance California

Does the sludge problem involve the newer cars only? I have a '94 Camry (4 banger) and my mom has a '93 Camry V6. Should we be concerned?

Bad news up front: You can forget about being reimbursed for your engine repair unless you sue. While Toyota may give away parts and their technicians time for free, they do not give away cash. To warranty something there needs to be a defective part intact and in the car to substantiate the cost of repair to Toyota. For the dealer to be reimbursed by Toyota, not only does the dealer need to see the failed part, they need to send it back to Toyota if requested. Unfortunately, you made the mistake of having it fixed on your own. If documentation on an official R.O. (repair order) exists that you had sludge diagnosed at 33k in 2001, that is proof enough that the engine had the problem before your 3/36 warranty was up and it becomes retroactive even if they balk at your 6/60 powertrain warranty. Even if you had only two or three documented oil changes Toyota, not the dealer, could have opened a file and would have investigated, and in my experience after calling, calling, and more calling, reluctantly supplied a newly installed engine. Ive replaced the 1ZZ-FE Corolla/Celica/MR2/Matrix engine from 1998 and on under warranty for sludge, excessive oil consumption, and the connecting rod coming through the block. Ive seen all of them numerous times because its the same root problem. Toyota is VERY AWARE of the problem (The only thing their MORE aware of is their V6 1MZ-FE sludgemobiles which include the Camry, Avalon, Highlander, Lexus, Solara, and Sienna). These engines have been/may still be on backorder and are sent to the dealers on a priority basis, i.e. which ever customer is persistently calling and writing (peaceably and rationally) not only to the dealer, but to the appropriate Toyota regional office which is what really lights a fire under the dealers butt. But, dont expect reimbursement through the usual channels AFTER youve had the repairs. Toyota is way too greedy for that. Here are the circus hoops you must jump through in order: 1. Service Writer (commissioned sales/idiot), 2. Service Manager (pompous a*s/thief), 3. Toyota Regional (Whos on first?), 4. Judge Judy (Friend). Good luck Rahul.

Bad news up front: You can forget about being reimbursed for your engine repair unless you sue. While Toyota may give away parts and their technicians time for free, they do not give away cash. To warranty something there needs to be a defective part intact and in the car to substantiate the cost of repair to Toyota. For the dealer to be reimbursed by Toyota, not only does the dealer need to see the failed part, they need to send it back to Toyota if requested. Unfortunately, you made the mistake of having it fixed on your own. If documentation on an official R.O. (repair order) exists that you had sludge diagnosed at 33k in 2001, that is proof enough that the engine had the problem before your 3/36 warranty was up and it becomes retroactive even if they balk at your 6/60 powertrain warranty. Even if you had only two or three documented oil changes Toyota, not the dealer, could have opened a file and would have investigated, and in my experience after calling, calling, and more calling, reluctantly supplied a newly installed engine. Ive replaced the 1ZZ-FE Corolla/Celica/MR2/Matrix engine from 1998 and on under warranty for sludge, excessive oil consumption, and the connecting rod coming through the block. Ive seen all of them numerous times because its the same root problem. Toyota is VERY AWARE of the problem (The only thing their MORE aware of is their V6 1MZ-FE sludgemobiles which include the Camry, Avalon, Highlander, Lexus, Solara, and Sienna). These engines have been/may still be on backorder and are sent to the dealers on a priority basis, i.e. which ever customer is persistently calling and writing (peaceably and rationally) not only to the dealer, but to the appropriate Toyota regional office which is what really lights a fire under the dealers butt. But, dont expect reimbursement through the usual channels AFTER youve had the repairs. Toyota is way too greedy for that. Here are the circus hoops you must jump through in order: 1. Service Writer (commissioned sales/idiot), 2. Service Manager (pompous a*s/thief), 3. Toyota Regional (Whos on first?), 4. Judge Judy (Friend). Good luck Rahul.

Bad news up front: You can forget about being reimbursed for your engine repair unless you sue. While Toyota may give away parts and their technicians time for free, they do not give away cash. To warranty something there needs to be a defective part intact and in the car to substantiate the cost of repair to Toyota. For the dealer to be reimbursed by Toyota, not only does the dealer need to see the failed part, they need to send it back to Toyota if requested. Unfortunately, you made the mistake of having it fixed on your own. If documentation on an official R.O. (repair order) exists that you had sludge diagnosed at 33k in 2001, that is proof enough that the engine had the problem before your 3/36 warranty was up and it becomes retroactive even if they balk at your 6/60 powertrain warranty. Even if you had only two or three documented oil changes Toyota, not the dealer, could have opened a file and would have investigated, and in my experience after calling, calling, and more calling, reluctantly supplied a newly installed engine. Ive replaced the 1ZZ-FE Corolla/Celica/MR2/Matrix engine from 1998 and on under warranty for sludge, excessive oil consumption, and the connecting rod coming through the block. Ive seen all of them numerous times because its the same root problem. Toyota is VERY AWARE of the problem (The only thing their MORE aware of is their V6 1MZ-FE sludgemobiles which include the Camry, Avalon, Highlander, Lexus, Solara, and Sienna). These engines have been/may still be on backorder and are sent to the dealers on a priority basis, i.e. which ever customer is persistently calling and writing (peaceably and rationally) not only to the dealer, but to the appropriate Toyota regional office which is what really lights a fire under the dealers butt. But, dont expect reimbursement through the usual channels AFTER youve had the repairs. Toyota is way too greedy for that. Here are the circus hoops you must jump through in order: 1. Service Writer (commissioned sales/idiot), 2. Service Manager (pompous a*s/thief), 3. Toyota Regional (Whos on first?), 4. Judge Judy (Friend). Good luck Rahul.

Bad news up front: You can forget about being reimbursed for your engine repair unless you sue. While Toyota may give away parts and their technicians time for free, they do not give away cash. To warranty something there needs to be a defective part intact and in the car to substantiate the cost of repair to Toyota. For the dealer to be reimbursed by Toyota, not only does the dealer need to see the failed part, they need to send it back to Toyota if requested. Unfortunately, you made the mistake of having it fixed on your own. If documentation on an official R.O. (repair order) exists that you had sludge diagnosed at 33k in 2001, that is proof enough that the engine had the problem before your 3/36 warranty was up and it becomes retroactive even if they balk at your 6/60 powertrain warranty. Even if you had only two or three documented oil changes Toyota, not the dealer, could have opened a file and would have investigated, and in my experience after calling, calling, and more calling, reluctantly supplied a newly installed engine. Ive replaced the 1ZZ-FE Corolla/Celica/MR2/Matrix engine from 1998 and on under warranty for sludge, excessive oil consumption, and the connecting rod coming through the block. Ive seen all of them numerous times because its the same root problem. Toyota is VERY AWARE of the problem (The only thing their MORE aware of is their V6 1MZ-FE sludgemobiles which include the Camry, Avalon, Highlander, Lexus, Solara, and Sienna). These engines have been/may still be on backorder and are sent to the dealers on a priority basis, i.e. which ever customer is persistently calling and writing (peaceably and rationally) not only to the dealer, but to the appropriate Toyota regional office which is what really lights a fire under the dealers butt. But, dont expect reimbursement through the usual channels AFTER youve had the repairs. Toyota is way too greedy for that. Here are the circus hoops you must jump through in order: 1. Service Writer (commissioned sales/idiot), 2. Service Manager (pompous a*s/thief), 3. Toyota Regional (Whos on first?), 4. Judge Judy (Friend). Good luck Rahul.