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Ripoff Report | Tradekey Review - Internet - Tradekey exporter rev
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Report: #1458629

Complaint Review: Tradekey - Internet

  • Submitted:
  • Updated:
  • Reported By: Max — New Zealand
  • Author Confirmed What's this?
  • Why?
  • Tradekey Internet Saudi Arabia

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One can have a good tradekey experience with the exporters and attempt to re-order the same product. This seems like a simple process but too often the exporter substitutes an unsuitable product that does not match the original description either in terms of quality or specification. Moreover, it takes many attempts to get a solution. Often the exporter will reply the product is correct or that the customer ordered the wrong thing. Customer care is helpful but response time should be lesser than 24 hours.

This report was posted on Ripoff Report on 08/29/2018 02:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tradekey/internet/tradekey-exporter-reviewnbspinternet-1458629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Very professional platform

AUTHOR: Max - (Australia)

POSTED: Tuesday, January 01, 2019

Very professional platform. Happy doing business with China manufacturers through Tradekey

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#1 UPDATE Employee

Official Business Reply

AUTHOR: SD - (Pakistan)

POSTED: Friday, November 16, 2018

Hi Max,

We appreciate your feedback as it is a guide for many traders and importers. This is the reason that tradekey is up on toes to overcome these issues. Buyer Consultant is a human based service who guide the traders in real time.

Happy Trading!

Best Regards,
Tradekey.com

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