Complaint Review: Traffic Geyser / Kick Start Media - San Diego San Diego, CA California
- Traffic Geyser / Kick Start Media 15721 Bernardo Heights Pkwy. B-454 San Diego San Diego, CA, California U.S.A.
- Phone: 800-795-5417
- Web:
- Category: Computer Marketing Companies
Traffic Geyser, LLC / Kick Start Media Ignored two requests to cancel free trial membership and charged my bank account $97. San Diego California
*Consumer Comment: Completely Not True
*REBUTTAL Owner of company: Traffic Geyser is not a scam
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Warning: Traffic Geyser is a scam. I got little, if any, value from my 30-day trial membership that is supposed to help people market on the Internet with videos.
I canceled my membership 3 days early, then emailed them again the next day asking them to confirm my cancellation. I double-checked their terms to be sure I had followed their cancellation procedure exactly.
I did not hear back from Traffic Geyser until receiving a notice that they had charged my bank account for the full monthly fee of $97. I had given them a card number for an account with only a few dollars in it in case something like this happened, and the charge caused an overdraft on my account. This works well if you don't completely trust a "trial offer" because you can always transfer money to cover it if you decide to subscribe.
After calling Traffic Geyser (I did not have a phone number for them until they sent my 'receipt,') and leaving a voicemail, I immediately called my bank, and they were able to remove the charge, but I had to cancel my card. They will send me an unauthorized charge complaint to complete, which must be returned within a specified time to keep the charge from hitting my account again.
The reason my bank could stop payment was that I called within a few hours of the charge posting, and did not have enough money to cover the charge.
Traffic Geyser has still not returned my call or responded to my emails or complaint in any way. If they were legit and not a scam, they would have immediately replied to correct the situation like any legit business would. Beware of the Traffic Geyser membership ripoff!
Traffic Geyser Victim
San Jose, California
U.S.A.
This report was posted on Ripoff Report on 06/27/2008 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/traffic-geyser-kick-start-media/san-diego-san-diego-ca-california-92128/traffic-geyser-llc-kick-start-media-ignored-two-requests-to-cancel-free-trial-membershi-344995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Completely Not True
AUTHOR: T. Rowley - (United States of America)
SUBMITTED: Sunday, December 13, 2009
I think that people should own up to what they say about a company.
Why are you Anonymous? If this is true, why not post your name?
I have used this company's services and have canceled with them also.
I found their customer service to be very polite and received a prompt
refund. Also, the system is EXTREMELY user friendly. I am actually going to sign up with them again soon. I
believe that maybe there was miscommunication on your part, not theirs.
I would definitely recommend this company to everyone.
P.S.
You shouldn't say something is a scam, unless it truly is. Their service does exactly what it claims to do. You shouldn't bad mouth a company's reputation because of your incompetence.

#1 REBUTTAL Owner of company
Traffic Geyser is not a scam
AUTHOR: Traffic Geyser - (U.S.A.)
SUBMITTED: Sunday, September 07, 2008
Traffic Geyser is used by thousands of satisfied customers every day to drive traffic to their sites, create leads and produce surprising organic search rankings.
We do not require any long term contracts. Our customers can cancel their memberships at any time. If somehow this customer's cancellation request slipped through the cracks we will certainly refund his money if he was inadvertently charged after his request. My guess is that we have already done so since this post is from June and hasn't been updated since then.
I invite this customer to contact me directly at rocket@trafficgeyser.com so I can ensure his situation has been resolved satisfactorily. Thank you.


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