Transamerica Torshia They stole $2400 Cedar Rapids IA

I see somebody commented four years ago and likely still cares a whole bunch, but since it's there and I'm me...may as well rebut.

I suppose in the generally accepted sense of the word "steal" no, they did not reach into my pocket and take my wallet or come into my business and steal my moose head stuffed with money that I have mounted on each wall...

However, they never did send that out...so whether I sounded a bit insane in the post or not they did essentially steal money. I'm not sure what other word I should/would prefer to be there considering I do have a thing for words that stir people up, and "steal" is a decently strong word. They "defrauded" me, I don't think it flows as well personally....

Well in any case, if you actually somehow see this and feel like responding...maybe offer up a suggestion of your word of choice. One sentance/no punctuation sentences don't read well.

Fat, drunk, and stupid is no way to go through life son.

 They approved a 401k Covid disbursement on 6/20. They said when I called in after paying extra to have it expedited, on 6/30, that it is on hold due to my former employers administrator not giving approval. They gave me his name, and I confirmed that he did give approval. They said I am right and that the disbursement was approved on 6/30, and will he sent out via check. 7/6- They not only still show administrator pending, they are now blaming a third party, and saying it has nothing to do with my former employer.

When asked why they said it was sent on 6/30, they hung up, causing me to sit on hold for another 3 hours to get someone on the line. That person said that I would actually need to submit a Covid disbursement form, which nobody has told me before. This is a long, well thought out scheme to not allow their clients to access funds that the CARES act made available.

What specific things did they do to "steal" your money?