Complaint Review: Transcend Information - Internet
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- Author Confirmed
- Transcend Information http://www.transcendusa.com/ Internet U.S.A.
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- Web:
- Category: Computer Fraud
Transcend Information Did not honor $20 rebate for SD Card Internet
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I purchased a 2GB SD 150X Transcend SD Card (TS2GSD150) from ZipZoomFly.com on December 12th, 2005. A $20 manufacturer rebate was valid for the item if purchased from zipzoomfly.com from 12-07-05 to 12-21-05. I sent in the rebate form along with the online purchase order and barcode as instructed by the rebate form on 12-20-05. On February 1st, I received an email from Transcend and a URL for the rebate status which said this:
"The receipt you submitted is from a non-qualifying store.
You will receive a letter or postcard describing this problem. The letter or postcard may have instructions on how to correct this error."
I have never received the postcard, I replied to their customer service via the web site and did not get any reply. I have contacted zipzoomfly.com via email a couple of times asking what I should do and they don't provide any guidance other than 'Please feel free to contact us if you need anything else.'
I will not shop with them again or purchase another Transcend item.
Edwin
FAIRFIELD, Connecticut
U.S.A.
This report was posted on Ripoff Report on 02/24/2006 07:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/transcend-information/internet/transcend-information-did-not-honor-20-rebate-for-sd-card-internet-177984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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