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Report: #1205127

Complaint Review: Transit U.S.A. - Miami Florida

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  • Reported By: Vincent — Vallejo California
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  • Transit U.S.A. Miami, Florida USA

Transit U.S.A. d/b/a US-1 Van Lines Not paying what is worth and horrible customer service Norcross Georgia

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Okay, so the company US-1 Van Lines came out Sep 4th 2014, to move my furniture from Atlanta, GA. to Vallejo, CA. The movers notified me that it will take approximately 2 weeks for the furniture to arrive. Looking back over the contract myself, i seen that i might take up to 30 days for any delays. After the third week when i called to check on my belongings, a representive hung up in my face twice. By the third try i was told that my furniture was still in Georgia, and they were looking for a driver to transport it to California. I thought this was strange for a professional company who is supposed to be state wide having to find a driver to deliver my things, after letting it sit in god knows where for 3 whole weeks,

it finally showed Sep 30th 2014. However, upon arrival i had a damaged table, bent chair legs, 1 damaged couch, and one couch missing of a set. On top of that the movers had left a duffle bag that was not mine. That took them 30 days to come back and get the bag that was left. When i got all the necessary paper work in to them for the claims, it took them 3 months to get back to me with some answers. Jan 28th 2015 was the day i received anything back from the claim and they were offering a price that did not amount to what i had paid, nor what it was worth even buying 1 couch. Least to say i am livid at the amount, and disgusted by what they tried to offer. this company is very unprofessional and handles business very poorly.

 

 

This report was posted on Ripoff Report on 01/28/2015 05:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/transit-usa/miami-florida-33150/transit-usa-dba-us-1-van-lines-not-paying-what-is-worth-and-horrible-customer-servi-1205127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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