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Report: #611900

Complaint Review: Transone.com - Internet

  • Submitted:
  • Updated:
  • Reported By: pceofwork — Boston Massachusetts United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Transone.com Internet United States of America

Transone.com Transciti.com, transmissionciti.com, best transmission Deceptive transmission repair practices, Internet

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On April 7th I started my search to find a shop to service my 200 chevy suburban's tranny.  I called around and the prices were on the high side around 25-3500 bucks.  I called Jesse at Tranone.com who I gave him my info about my truck and he waited a few minutes called me back and gave me a quote of 1397+ hard parts.  I questioned why was the ad so low on the net and my price is 1.5 times higher, he explained " we buy unused shop time, to give you a greater discount of 50 to 60 %". 

I bought that lie and allowed them to talk me into towing my truck after I stated I could drive it to your shop to save money.  They said towing was free, 150 towards a rental and a 200 dollar discount was added to my great deal.  They towed my truck on 4-8-10 and was told the turnaround would be 24 hr.  Well after a few days I called to find out I needed to put a deposit of 890 to get the work started.  Ok after the deposit was made I waited over a week to hear about my truck. 

Once I called curiously about the delay,(4-19) I was called back, with my tranny was badly damaged and they were in need of more money to get another transmission for my vehicle.  I was not ready for the shocker there after.  Jesse called back stating it's going to cost me 2542 and they were putting in refurbished/remanufactured unit, but still giving me a parts list for a rebuilt that I must pay for as well.  They even changed the warranty information after my complaining started.

I requested them to halt any further work until I am showed these badly damaged parts.  I got to the shop on 4-26 only to find my transmission wasn't even taken apart, it was sitting on the bench.  I asked for Sal, he was away til 2 days later, I informed them not to do any work until I get some answers from the company about them falsely raising my price and charging me for a rebuild but putting in a used transmission.  Sal came back and took my tranny apart anyways. 

I was informed to complain to my bank of the fraudulent practices and a month later I lost tranone made docs to show they completed my job on one hand, but the other stating I took my truck, their transmission and left the shop unpaid as I agreed to.

How could I have taken my truck, with all parts if the owned Sal refused to give it to me as of 5-26 without paying him 350 for his towing and labor.  They still have my truck after 2 months

This report was posted on Ripoff Report on 06/08/2010 09:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/transonecom/internet/transonecom-transciticom-transmissionciticom-best-transmission-deceptive-transmission-611900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You too?

AUTHOR: disk - (USA)

POSTED: Tuesday, September 28, 2010

I just experienced the same ordeal with this company. On 8/27/2010 I called them for my 2000 Pontiac Grand Prix GTP Supercharger and I was 100% ripped off. Joyce told me that the repairs would cost $997.00 to repair the trans considering I dont need any hardparts. The shop they used was named Aamaco (67th Western. Chicago) and they were in on the scam. I got a email stating that it cost $2900.00 to repair the trans 4 days later. I called them and told them to NOT repair the trans and that I wanted my car back. All in all they want me to pay the shop $830.00 PLUS $35 per day for storage for the diagonastic and labor performed on my trans. Keep in mind I sent them $899.92 already!

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