Complaint Review: TransWorld Network Corp - Oldsmar Florida
- TransWorld Network Corp 255 Pine Ave N. Oldsmar, Florida United States
- Phone: 1-877-877-6861
- Web: http://www.twncorp.com/Wi-Power.htm...
- Category: Internet provider
TransWorld Network Corp WiPower Advertises and sells a service quality that they have no intention to deliver. Oldsmar Florida
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After reading through all the reviews, which were all negative, I did not find anything significant with which to disagree. Yes, the advertised through put is 6 Mb/Sec. Yes, the best actual throughput is less than 2 Mbit, and often much less. By often, I mean generally throughout the day and evening. Yet, if running a speed test to well-known speed test sites, the rate usually comes back at about 6 Mbit. This can only mean that speed-test sites are allowed through at the rated speed and all the useful internet sites come through at "too bad, so sad."
And yes, the include phone service is unreliable and often, meaning daily, garbled and broken. No, there is nothing useful that will be done about it. Yet the person who comes out on service is courteous and knowledgeable. People always answer the phone politely yet the typical service-call response is "reboot the modem" which is something that we already do multiple times per week.
Courtesy does not count for much when paying $130 per month for a service that can, all too kindly, be described by the word "stinks." If I could run a cable 3 miles, I could get Gbit service for less than I pay TransWorld. Even if I don't work out my own method, sooner or later another company will. I will then have sympathy for the Transworld employees out of work but can only bid good riddance to the company. As soon as I can work out practical replacement, I am gone.
This report was posted on Ripoff Report on 12/19/2017 11:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/transworld-network-corp/oldsmar-florida-34677/transworld-network-corp-wipower-advertises-and-sells-a-service-quality-that-they-have-no-1417918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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