TRAVEL BY CENTENNIAL UNIVERSAL TRAVEL NETWORK ROBERT EBB CHEAP VACATION TO JAMAICA. CANT GET IT BOOKED AND NO ONE TO HELP YOU. NO RETURNED CALLS JUST TOOK OUR MONEY HOUSTON Texas

We purchased  a trip from universal travel for 4 people to go to Jamaica for 4 nights 3 days. Was told we could go in nov. bought it in aug, we still havent got the trip. we purchased a cruise also but havent tried to book that yet. I have been in contact with travel by centenntial by email and phone. The only way they will answer my calls is if they know its not me. A Robert Ebb was helping me I thought but he wont call me or email me, they sent us to Mexico VIP which I am filing a report against them next. I asked centennial to get my money back from Mexico VIP and book me with someone else. I said i would go anywhere all inclusive. still no response. I hold them responsible for sending people to them knowing they cant book the trip. centennial has my money, universal has my money which is the same as centennial cause you call their number and you get centennial. Mexico Vip has my money. I have nothing. When i do talk to Robert he always says working on it. I told them I was filing this and with the BBB in a email. Robert is never in the office I always leave a message or email but get no resonse anymore. They have my money and I think they are ripping me off.  This company needs to be put out of business before they do this time and time again. This has been going on for almost 8 months and not getting any closer to a vacation. I just wanted a inexspensive vacation for my family and now its very exspensive with no vacation.  Jackie  Canton Michigan