Complaint Review: travel corp getaway - Chicago Illinois
- travel corp getaway 332 Michigan Ave Chicago, Illinois USA
- Phone: 312 612-0773
- Web: www.travelcorpgetaways.com
- Category: Motels
travel corp getaways won't honor two coupon offers, my loss $193 Chicago Illinois
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Travel Corp Getaway is one of the more annoying example of lousy customer service. Their service sucks. I purchased an offer for cut-rate motel room, and my wife purchased on a few days later. We have been struggling to make reservations for 2 months. From the start the information is inadequate. They took are money on the offer, but didn’t supply a list of eligible motels. One offer was for the area near Disneyland, the other for Los Angeles. I went to their website, there is no link for those who have the vouchers as to included motels.
I have sent 4 emails to them and half dozen phone calls—only once did I get through. They thought that Janice and I wanted to use 2 vouchers for 2 parties on one visit, which they said is not permitted. That was wrong. We requested to use one voucher on 10/15 and the next on 10/29. I tried to set them straight about the difference, on August 25th, but haven’t received a response--been waiting 2 weeks. I have called 3 times since then and left messages. I have 5-hours spent dealing with them (including other details not mentioned). I am fed up. I recommend that others avoid this company. It isn’t worth the risk.
One more point I could get the equivalent offer on line through the motels without the upfront $183 and the annoyance.
This report was posted on Ripoff Report on 09/05/2014 10:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/travel-corp-getaway/chicago-illinois-60604/travel-corp-getaways-wont-honor-two-coupon-offers-my-loss-193-chicago-illinois-1174664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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