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Report: #400968

Complaint Review: Travel Partners USA, LLC - Ft. Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: Miami Florida
  • Author Confirmed What's this?
  • Why?
  • Travel Partners USA, LLC 6400 N Andrews #350 Ft. Lauderdale, Florida U.S.A.

Travel Partners USA, LLC Company has not refunded membership fee as PROMISED Ft. Lauderdale Florida

*UPDATE Employee: Please read below

*UPDATE Employee: Please read below

*UPDATE Employee: Please read below

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Travel Partners USA, LLC presented a wonderful sounding service. I was a fool and purchased the service for almost $6,000.00. After research that night I discovered my wife and I had made a big mistake. We returned the following day 11/08/2008 to cancel our contract. It was no problem getting them to agree to refund all but $299.00 "cancellation" fee.

My mistake and I accepted the cost of being foolish. It has now been over one month since that day and I just was told by the office manager there was no $$ for them to issue any refunds, but I was told "rest assured, we will be issuing any refunds due soon".

Beware of this company that promises the world and delivers nothing, not even what is promised in thier own contract (as un-fair as that contract is!!!!)

Rh1965
Miami, Florida
U.S.A.

This report was posted on Ripoff Report on 12/13/2008 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/travel-partners-usa-llc/ft-lauderdale-florida-33309/travel-partners-usa-llc-company-has-not-refunded-membership-fee-as-promised-ft-lauderdal-400968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

Please read below

AUTHOR: Charles Bronze - (U.S.A.)

POSTED: Wednesday, June 10, 2009

Dear rh1965,

Hello, my name is Charles Bronze, the reputations management specialist for Travel Partners USA,LLC. I speak on behalf of James Parry, President and Co-Owner of Travel Partners USA, LLC. Please read the report posted above this one. If you will notice, the report above states that the membership fee was successfully refunded. If you have any discrepancies, then please contact our office, and one of our highly-trained customer service reps will be more than happy to speak with you. We have been in the business for the past five years and over 3,500 members, which is another display of our superb customer service.

Sincerely,

Charles Bronze, Reputations Management Specialist, Travel Partners USA, LLC.

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#2 UPDATE Employee

Please read below

AUTHOR: Charles Bronze - (U.S.A.)

POSTED: Wednesday, June 10, 2009

Dear rh1965,

Hello, my name is Charles Bronze, the reputations management specialist for Travel Partners USA,LLC. I speak on behalf of James Parry, President and Co-Owner of Travel Partners USA, LLC. Please read the report posted above this one. If you will notice, the report above states that the membership fee was successfully refunded. If you have any discrepancies, then please contact our office, and one of our highly-trained customer service reps will be more than happy to speak with you. We have been in the business for the past five years and over 3,500 members, which is another display of our superb customer service.

Sincerely,

Charles Bronze, Reputations Management Specialist, Travel Partners USA, LLC.

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#1 UPDATE Employee

Please read below

AUTHOR: Charles Bronze - (U.S.A.)

POSTED: Wednesday, June 10, 2009

Dear rh1965,

Hello, my name is Charles Bronze, the reputations management specialist for Travel Partners USA,LLC. I speak on behalf of James Parry, President and Co-Owner of Travel Partners USA, LLC. Please read the report posted above this one. If you will notice, the report above states that the membership fee was successfully refunded. If you have any discrepancies, then please contact our office, and one of our highly-trained customer service reps will be more than happy to speak with you. We have been in the business for the past five years and over 3,500 members, which is another display of our superb customer service.

Sincerely,

Charles Bronze, Reputations Management Specialist, Travel Partners USA, LLC.

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