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Report: #1116784

Complaint Review: Travelocity.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Dr Sherrell — Chattanooga Tennessee
  • Author Not Confirmed What's this?
  • Why?
  • Travelocity.com Internet USA

Travelocity.com Travelocity cancellation policy scam ... Co cannot answer phones... " call volume" &" computer problems. Cyber Internet

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In summary, please save yourselves the money and headache  do not use travelocity it is a SCAM!  You will have 24 hours to cancel trip . However, you will not be answered by customer service until 3-4 days later after you are on hold 38- 42 minutes and still no answer. By this time frustration is definitely an understatement. All the workers that I spoke with is in India and named Peter.... before TRAVELOCITY answered... I was able to get to the Fraud Dept w Visa to deny/ dispute charges. Giant headache to take a four day trip. Travelocity cancelled reservation... Credited 550 bk to card and charged my card 717 for 2 air tics but gave me 2 Free air vouchers .... As if I'll ever do business w them! I will dispute and not be charged because I reached them before Travelocity ... They can take the 2 e tics and ride a slow boat  back. to India/ China  or wherever they can!!! 

This report was posted on Ripoff Report on 01/19/2014 12:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/travelocitycom/internet/travelocitycom-travelocity-cancellation-policy-scam-co-cannot-answer-phones-cal-1116784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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