Travian Games GMBH Wiliness Travian! Munih, Internet

2 months ago I pay in company's account about 100 TL (Turkish Liras), first, I can use game golds. After I pay in again but I can't use my game golds because: they don't give my golds. I asked to co-employee about my golds, and he said you don't pay in right. 

But  I bet that, I do everything as it should be (like before) -I said all of it them- and they answered "we will return" but it will be 2 months and they didn't return me.

They still asked me bank receipt, I send. They said, we will give your golds in 15 days. And after, they find a new problem, and they want to me my ID Number, I don't give and I asked my money.

When I asked my money: sometimes they return to me in 2 or 3 days. In last, I don't want to be wait, and I want my money, but they didn't return. 

I give up game for this problem - and I don't want any game golds, I want my money!

They illegaly keep my money. In our country, we don't have any judgement institution about siber law. If we have, I'd make a claim, but we dont!

Please help me...

Thanks...